About UNP Outdoor | Our Story & Mission for Adventure

About Us

🌄 Our Story: Built for Every Adventure

At UNP Outdoor, we believe adventure shouldn’t be limited by gear — it should be enabled by it.
 
Our story began in 2018, when a small team of outdoor enthusiasts in Shenzhen, China, set out to solve a common frustration: most affordable camping tents failed when you needed them most. They leaked in rain, collapsed in wind, and broke after just a few trips.
 
Determined to build something better, we partnered with a family-owned factory in Cambodia that specialized in heavy-duty outdoor textiles. Over 18 months of field testing — from the rainforests of Southeast Asia to the snow-capped Rockies — we refined every stitch, pole, and seam to create gear that works as hard as you do.
 
Today, UNP Outdoor is proud to serve over 50,000 adventurers across North America and Europe. Our tents, canopies, and shelters aren’t just products — they’re the foundation for memories made around campfires, under starry skies, and in the wild.
 
 

🏕️ Our Mission & Values

Built to Last, Built for You

We don’t cut corners on quality. Every UNP product undergoes rigorous testing for waterproofing, wind resistance, and durability to ensure it stands up to the elements.
  • Premium Materials: We use heavy-duty, tear-resistant fabrics and reinforced seams that keep you dry and safe.
  • Thoughtful Design: Spacious interiors, easy setup, and smart storage solutions make every trip stress-free.
  • Responsible Manufacturing: We work with ethical factories that prioritize fair labor and eco-friendly practices.

Your Home, Anywhere

Our slogan isn’t just a tagline — it’s our promise. Whether you’re camping in the mountains, tailgating at a game, or hosting a backyard party, UNP gear turns any space into your temporary home.

📬 Get in Touch

North American Logistics & Fulfillment Center:
18551 Arenth Ave, City of Industry, CA 91748, United States
Warehouse Logistics Supervisor: Terry
Phone: +1 702-971-8116

Customer Support Channels:
* Official Support Email: support@unpoutdoor.com

Customer Service Hours:
Monday through Friday: 9:00 AM - 6:00 PM (PST / PDT - Pacific Time)
Emails received during weekends or holidays will be answered promptly on the next business day.